ASTRONOMICA!

Privacy Policy

Last updated:20/03/25

Astronomica LTD (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit astronomica.uk, purchase a membership, or interact with our services.

1. Information We Collect

We may collect the following personal data when you visit our website, sign up for a membership, or make a purchase:

a) Information You Provide Directly

  • Account & Membership Details – Your name, email address, billing address, and shipping address (if applicable).
  • Payment Information – We use Stripe for payment processing, and we do not store your card details. Stripe securely handles all payment data.
  • Communication Data – If you contact us via email or website forms, we may keep a record of our correspondence.

b) Information Collected Automatically

  • Cookies & Analytics – We use cookies and third-party analytics (e.g., Google Analytics) to improve website performance.
  • IP Addresses & Device Info – Your browser type, IP address, and interactions with the site may be logged for security and analytics purposes.

2. How We Use Your Information

We collect and process personal data to:

  1. Provide and manage your membership and orders.
  2. Process payments securely via Stripe.
  3. Improve website functionality and experience.
  4. Send you transactional emails (order confirmations, account updates).
  5. Send marketing emails (if you have explicitly opted in).

💡 We do not sell, rent, or trade your personal data to third parties.

3. How We Store & Protect Your Data

We take data security seriously and implement measures such as:
✔ Secure payment processing via Stripe.
✔ Encrypted website connections.

🗄️ Data Retention:

  • We keep transaction data for at least 6 years (as required by tax laws).
  • If you request account deletion, we will remove your data unless legally required to keep it.

4. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:
✔ Access – Request a copy of the data we hold about you.
✔ Correction – Update any inaccurate or incomplete data.
✔ Deletion – Request deletion of your personal data (unless required for legal reasons).
✔ Objection – Opt out of direct marketing or limit how we process your data.

📩 To make a request, contact us by email.

5. Cookies & Tracking

Our website uses cookies for essential functionality, analytics, and marketing. When you first visit, you’ll see a cookie consent banner where you can accept, reject, or manage cookies.

You can disable cookies in your browser settings, but some site features may not work properly.

🍪 For more details, see our Cookie Policy.

6. Third-Party Services & Data Sharing

We only share data with trusted third-party providers, including:
🔹 Stripe – For secure payment processing.
🔹 Google Analytics – For tracking site performance.
🔹 Email Marketing Services (if used) – To send newsletters (only if you opt in).

Each provider has its own GDPR-compliant policies, and we ensure they meet standards.

7. Contact & Changes to This Policy

If you have questions about this policy, you can contact us at:

📧 Email: hello@astronomica.uk
🌍 Website: astronomica.uk

We may update this policy from time to time. Significant changes will be communicated via our website or email.